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If you got your dealership tomorrow and have them put up your build sheet. On the last entry there will be a set of letters and numbers. They start off ETTX then numbers. Once you get that you can call the 800# and start tracking. I had to walk mine through this same thing. Also, like GAZL1 said Brandon might help. If you get your railcar number I can walk you through the rest. Here is the rest of the information:
This is what I did:
1-800-235-2352
wait for ringing and then message to start
press '1' during message
when prompted for car letter(?)
press 32818192# make sure you press the # key
When promted for car number
press Rail car number not the ETTX## (press # twice)
listen to message
Hope this helps
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