|
Man I'm sorry to hear this bro.... I feel so bad that this happened. I also ordered a CGM car from JLS which has since been cancelled and i've jumped to another "honest" dealer that others have already recieved cars from and recieved the deal they were promised...
the fact that the General manager told ppl to screw shows the complete lack of respect from this dealership. I am not sure this is all Damien's fault however. I have not spoken with him yet as I plan to call him tommorrow. Even though he knows the deal is off he has tried to contact me and left me a voicemail to call him. These decisions I think are made way above his level. Whether or not he knew about the "add-ons" is up for debate. cause if you think about it the first car did not show up until VERY recently. Internet sales managers don't decide that EVERY car is going to have 4100 in upgrades applied to them.... That is much higher up in the JLS foodchain. Having said that the only issue is whether or not damien knew about this in advance and How far in advance he knew this was a fact... Cause immediately all orders placed thru him should have been told "hey this is the deal".....
I specifically remember Damien telling me at the release something weird about "hey you guys can order a few upgrades to your car from us and that'll grease the deal" I can't quote him but he hinted at this happening. This was like the beginning of May. It stuck with my wife and I on the way back home cuz we were like "What the hell was he talking about" Why am i going to order chrome rims when i like the rims that are on the car that I paid for with the RS package???? It was weird but I forgot about it thinking that he was talking about "optional" stuff, not mandatory equipment in order for the deal to go thru.... This was the beginning of May so I'm thinking he had an inkling at least at that point....
And if it wasn't his fault, he obviously can't come on here and say "sorry guys it's the upper management making the decisions and i think it sucks"... If he does that in print on the internet he might be moving boxes in some warehouse working for Office Depot or worse..... I can understand saying nothing cuz the guy probably has mouths to feed.....
Just IMO.
|