Thread: MyLink Issues
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Old 06-05-2013, 07:31 AM   #27
Glen e
Retired from Car mfrs....
 
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Drives: 2LT RS/HR-V
Join Date: May 2013
Location: /Fort Lauderdale
Posts: 10,044
Quote:
Originally Posted by benji1997 View Post
I'm sure you're right. Just venting. But I would think they'd at least have to trade out the Mylink unit since everything else has failed.
yes, they will do that....

Lemon law these days is pretty specific (I was the rep for 25 years that approved things like this for 3 diff car mfrs) the "radio" is not considered use, value, or safety impairment so they can keep throwing parts at it until it's fixed. A refurb unit is their option, and you can try and demand a new unit but refurbs are certified, and almost always just as good when it's a behind the dash item.

Good luck...seek the field service engineer thru your GM regional office and deal directly with him. You have that right...
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