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For sure it is UPS fault. And I almost certain you have to go through the two month process to find your shipment.
But to have another supercharger, depends on the shipment insurance policy and how much it was covered in case of lost or damaged shipment. Either way Magnouson must file the claim as the shipping contract is between them and UPS.
You run after Magnouson > Magnouson run after UPS.
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