|
Frankly so far all I hear from Lutz, Henderson, GM dealers and whoever is lip service about the new GM and their focus on quality and customer satisfaction. Quality is as bad now as ever has been. Go take a lap around a GM dealer and look closely at the cars. So far I am waiting 4 + weeks for correct RS dark tint taillights ( 3 improper ones installed at factory ) as well as driver side rocker panel and associated hardware, scuff guards, etc. I also own an '06 DTS performance sedan that has spent far to much time at the dealership for warranty repairs ( car has only 15K miles on it and is driven exclusively by my wife ). If anyone at GM is listening, you are failing already. I just received my "GM customer purchase and delivery satisfaction survey" for my Camaro. It won't be pretty.
|