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Old 07-17-2013, 08:43 PM   #94
45thCamaro


 
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Drives: 2012 Camaro 45th Anniversary RS
Join Date: Nov 2012
Location: New York
Posts: 2,424
Just thought I would chime in. I just received this as a birthday gift last week. I have a m6 LFX. The video hurst put up is good to watch. I probably watched it 10 times before I got it as a gift and then another 3 before i installed. Everything was going well until I couldn't get the stock shifter out. In the instructions they give you a small little blurb about the centering springs and that's it. No pictures, no tutorial nothing in the video, nothing. I wound up fighting this god forsaken thing for an hour and a half. I had snips in my hand, and was about to cut the dust boot open to see what the hell was going on. You can't take the dust boot off, and the only way you can see into it is by using your fingers to try and open it up from the small hole where the shifter goes through. It's freaking impossible. I tried screwdrivers, needle nose pliers, fingers, still couldn't get them to loosen the shifter. The springs are on both sides of the shifter, it holds up the shifter from coming out both the top nd the bottom. As a last straw, I pulled up on the shifter from inside the car. Then with it up all the way, I pulled it towards the passenger side of the vehicle and twisted and it came out. I couldn't believe it came out that way. I had to then reach back in and fix the springs because I was trying to move them around. Then i went back under the car and in probably 15 minutes I was done down there.


I tried to contact hurst to tell them how disappointed I was in their lack of instruction and guidance with this issue. I left a voicemail for someone who I was told I would have to talk to, and they never called me back. I'm disappointed that try never called me because it says to me as a consumer, "we already got your money, it's your problem now." Whereas if they would do the right thing and show people what is necessary to do the job, i would have better things to say about them. I can't say I would recommend them, solely based on the experience I have had. Yeah the shifter is nice, but had I know of the problem I would have removing the old one, I would haven't done it. Or had someone else do it. I am mechanically inclined, I just feel misguided.

It would be nice if hurst would get back to me, but I'm sure they are too busy counting their $$.
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