View Single Post
Old 08-02-2013, 05:01 PM   #16
Vjc834
 
Vjc834's Avatar
 
Drives: 2013 2SS 1LE
Join Date: Jul 2013
Location: South Jersey
Posts: 203
Quote:
Originally Posted by bluBlud View Post
How long did the replacement take? Mine started doing the same thing today, fading in and out. I'd like to try the dealership I bought from since I've had problems with the service department at the more local dealership.

This will be my 3rd warranty issue in the 4 months / 2000 miles that I've had the car. I sure hope this isn't a trend...


Edit: The first obvious occurrence of this was today. AM commute, no problem. Lunch, the HUD would fade then snap back - but I couldn't tell why. 1st part of PM commute, no problem. Turned the car off. Restart the car for 2nd part of PM commute, the HUD would slowly fade to the point that it could not be seen at any brightness setting on the dial BUT would snap back when I used the directional. This was repeatable, at least within the same drive. Is this consistent with what you guys have been seeing? I'll setup the GoPro tomorrow to get a video.

I did setup a service appointment and was told they needed to confirm the faulty HUD, couldn't order a new one until they physically removed the current part, wait for delivery, then install. So, 3 days to tear apart what I still consider a new car. This seems like a somewhat common problem; I don't understand why they can't determine a range of potential issues, order parts to be on-hand so they can repair in one day then return what isn't needed. Instead, the customer needs to bear the burden of inconvenience... on a $45K car.

I REALLY love this car but have to say that so far it's having the worst quality record of any vehicle I've owned (and there have been more than a few)... which is starting to take away from the joy of ownership :(
They said it would take about 4 hours to replace. I dropped the car off at 8:00 a.m. And called at 1:00p.m. To see if it was finished. They said it wouldn't be done until 4:30 but they could have started on it late.
Vjc834 is offline   Reply With Quote