MY CHAT WITH CHEVROLET REPRESENTATIVE. so productive.
Caron:
Hi! How may I help you?
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Customer:
I was just wondering, are the $1000 GM private offers still running? Nobody seems to be getting them, at this time.
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Caron:
Thank you for contacting us! I would be happy to look into this for you. What vehicle are you interested in?
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Customer:
2013 Camaro
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Caron:
Thank you. What vehicles do you currently own and lease in your household?
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Customer:
we have a chevrolet, nissan, and a GMC
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Caron:
Are you leasing any of those vehicles?
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Customer:
no
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Caron:
One moment please while I look into this for you.
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Customer:
Thank you!
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Caron:
I am not seeing any private offers listed. I would be happy to check another resource. May I please have your zip code and last name?
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Customer:
*CONFIDENTIAL*
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Caron:
Thank you, one moment please.
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Customer:
the private offers I am talking about are the ones that run randomly on the chevrolet website
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Caron:
Just to clarify, are you referring to the national incentives?
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Customer:
I believe so. The pop-ups on the GM websites.
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Caron:
The pop up offers are selected at random. Unfortunately, we do not have information available as to when this would happen.
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Customer:
It seems to be like the offers run later in the month, from the research that I have done. Someone also informed me that they were on the phone with Chevy Marketing, and they were told a new incentive would be out on September 4th. Do you know anything about that?
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Caron:
Current incentives are valid until September 3, 2013. At this time, we do not have any information on what future incentives will be. You may access this information on our Chevrolet Web site after the new incentives are announced.
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Caron:
Before I provide you with any incentive information, I have to provide you with this disclaimer: Incentive eligibility is based on a number of factors including program dates, credit approval and geographic residency. Please check with your dealer for further details.
We are currently offering a total cash allowance of $1,500, or, for qualified buyers, we are offering an interest rate as low as 0% for the 2013 Chevrolet Camaro. The length of this contract is limited to 36.
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Caron:
I am happy to contact the dealer for you, and let them know of your interest in the 2013 Chevrolet Camaro. May I have your full name and email address?
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Customer:
Is there any way I could somehow get an offer in an email? I have spent 20+ hours trying to get this $1,000 offer, and I keep getting "Request A Quote".
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Customer:
It is very frustrating, at times.
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Caron:
I do apologize, these offers at random. There is no way for us to email an offer to you.
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Customer:
Is there any other way I can get an offer, then?
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Caron:
I am going to refer you to contact: Chevrolet Marketing Support at 1-800-950-2438. Hours: Monday - Friday 8am - 9pm EST Saturday 9am - 6pm EST.
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Caron:
May I assist you with any other questions today?
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Customer:
No thanks. Thank you for your time, Caron.