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Old 09-12-2013, 01:07 PM   #9
Chevrolet Customer Svc


 
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Drives: GM Vehicles
Join Date: Jun 2010
Location: Michigan
Posts: 9,327
Wow, ER-RN! I am truly sorry to hear this. :( If you could please send us a private message with your name, address, phone number, VIN, and name of involved dealership, I would be happy to speak with your dealership and assist in a resolution for you. Thank you!

Jessica
Chevrolet Customer Care

Quote:
Originally Posted by ER-RN View Post
So, from what I can gather this seems to be a pretty unheard of situation. Everyone from the courtesy shuttle driver at the dealership who took me to get my rental car to the rep over at the GM Customer Assistance hotline all say they've never heard of this happening before. I bought my 2013 2LT RS about two weeks ago and have only 350 miles on it. While driving to work yesterday the transmission (automatic) began slipping between 3rd and 4th gears. The dealership today tells me that there's a problem with the transmission and they need to take it apart and start going through the whole thing to see what's wrong, and will likely have to rebuild it. I told them since the car is literally 2 weeks old and only has 350 miles on it I'm not comfortable with simply rebuilding this one and so far I'm being told no way on getting a new tranny if it's repairable, even if the car is brand new. Starting to smell like a lemon to me and really bumming me out. Now I'm stuck driving a 2012 Chevy Cruze rental for at least a week while they figure out what they're going to do with my Camaro. :(

Has anyone on the forums ever heard of something like this happening? I was taking it easy during the break-in period and simply gave a little gas to pass on the freeway when the tranny made a "clunk" and the problem started happening.
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