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Very good points made by all of you. Keep in mind that the last thing a car dealership has to offer is their vehicles. They can be bought anywhere; however, really good customer service seldom go hand n hand.
Me being a black man, I often wonder about many causative factors leading to my being treated poorly. I went to look at a Camaro just last week or so ago at Eldorado Chevy in McKinney, TX. There was a white 2014 1LE on the floor, which they refused to let me or my wife sit in. Here's how it went down...The salesman leaves to go get the keys and returns saying that we weren't allowed to sit in the car because it already had a $10,000.00 deposit on it. Why didn't he tell me that beforehand? He did open the door, but little else. I told him that I wanted to see the new color heads up display to which he refused to even turn the key to accessories to oblige.
I told him I already had a ZL1 but was just browsing to which his eyes popped open.
I called a week later and the car was still there. I don't want to say I was treated this way because I am black, but as a black man in McKinney, TX what am I to think?
If there really was a deposit on the car I would understand not being allowed to sit in it, but I am not sure if I was told this just because of the perception that I''m not a potential buyer.
Like others have said here, our business should be earned. I am not going to beg you to buy your car so you can feed your family.
Last edited by snackbar64; 09-17-2013 at 01:28 PM.
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