I had the distinct honor of being jerked around by State Farm this year. Finally hired an attorney and canceled my Insurance for two cars and my home with State Farm. My agent apologized for the way my wife and I were treated by State Farm Claims personnel and we still have not received answers to numerous questions we have posed to State Farm.
My home was burglarized on 01/06/2009 and my car was stolen when they found the keys inside the residence. State Farm finally agreed to pay my claim on 05/28/2009 but the payment was not made until 07/01/2009. We are still considering filing a lawsuit in reference to their bad faith handling and delay in payment of our claim. I had a great rate but am paying a little more to USAA for insurance now. Customer Service and honest claims handling are worth the additional $.
FYI Buyer be ware.
