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Old 11-08-2013, 04:06 PM   #9
Chevrolet Customer Svc


 
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Drives: GM Vehicles
Join Date: Jun 2010
Location: Michigan
Posts: 9,327
Hello,

I am sorry to hear of this frustration. I do apologize as I am unable to offer technical assistance as our Customer Service department is not technically certified, but if you would like to get a second opinion from a different dealership, I would be happy to assist in scheduling an appointment. Let me know at any time!

Jessica
Chevrolet Customer Care

Quote:
Originally Posted by inbrokenimages View Post
Hiya - I drive a 2012 LS. Bought it used back in June with 10K miles on it and I noticed the sound immediately.

Took it to the dealer - 8 hours in the shop and they said it is "normal." The car drives fine but seems like bs that the noise is supposed to be there.

Sounds like a clunking and can feel the movement in the shifter.

Any experience with this? Any suggestions on what questions to ask a mechanic to look at more closely?
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