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I had more problems with "GM" than I did with the dealership that did the shoddy work. GM as a corp needs to take a proactive role in a rewarding experience. Your dealer is the beginning of everyones GM interaction. If a dealer is deemed not good enough to do warranty repairs then take them off the list. GM customer shouldn't be on their own when there is a problem. This whole idea just makes me feel the corp as a whole is passing the buck. GM should pull the franchise of any dealership that puts GM in a bad light. Not just the ones that sell the most cars.
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