Quote:
Originally Posted by jhoop302
On Sunday, December 15, 2013, my prized 2012 Camaro ZL1 took its last breath at 4:47 pm. The car was at the dealer in Georgetown, DE for paint issues (under warranty). It had been locked in the service bay over the weekend. On Sunday afternoon, an employee of the dealership (service writer) entered the locked building, removed the keys to my car from the service department, and went on a joyride. The car was totaled when he lost control and sheared off a telephone pole.
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not responsible.... uh WHEN the hell did paint issues require a TEST drive???
there is the FIRST clue that something was wrong about this story... next thought is what would warrant a hard test ride that results in a wreck that TOTALS the car.... if it was a small bump or fender bender this would be acceptable and the dealership would need to correct the issue... but something is COMPLETELY wrong with this whole thing...
1. Contact GM and demand to speak to the Regional Service manger
2. Contact a lawyer and seek legal advise
3. I would think that dealership insurance should be public knowledge
4. call GM daily until someone responds and gives you a satifactory answer
Ex- BMW service manager and warranty admin mode off....
on a personal note I am so incredibly sorry to hear this man good luck and yes please please keep us posted!