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This is one of the reasons why I cringe each time I give my keys to the dealership to work on my car. After reading this thread there seems to be more going one here. 1st it's the service writer in the car. Now come to find out there were 2 people in the car. It would seem to me that the dealership is protecting someone. 2nd person in the car maybe. Anyone with good faith can see that this situation is wrong. I hope you contact GM and report this to them. Don't give the dealership any more time, get a lawyer. A suggestion would be to speak with lawyer and see if it would help to speak to the local news in your area, sometimes they have news on your side and if they exposed this to media is further pressure on the dealership. Back in the day I worked at a dealership. Service tech reversed a car into another, right in front of the showroom. Tech was fired, both cars were totaled and replaced by dealership. Dealership did the right thing. Also don't forget the better business bureau can't hurt to make a complaint if it gets that far. Just hearing about this makes me sick to my stomach.
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