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The dealership should be prosecuting the thief that violated their protocol and stole from them (a possession under their care). Should the keys not have been locked up? Should the car not have been in a gated area? If this service writer had all the keys and alarm codes to get the car, then he should be pursued criminally by the dealership first and foremost. How can the dealer not be responsible for the car?
Even if off hours, the guy had privileges of an employee that facilitated the crime. The dealer is at least at fault for hiring someone and giving them those privileges.
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