[Bad@ssCamaro]

Originally Posted by PQ

See that's where I guess I make my switch as to who SHOULD do what.

The dealer did not do anything wrong. They are a victim in this as well. A much lesser victim but I will not hold the level of responsibility different with who has more money being the differing factor. Which is what is happening here to a large extent.

A good business decision would have the dealer order him a new car since the car had fairly low miles. But I don't see where it was required accountability wise officially. Like, by law. (which is what we are hearing here) They don't want to lose money. The deal they offered was fair. If it's not acceptable to the customer then that is fine. Customer get's to be the one who ultimately decides. But to say the dealer tried to screw him over is punishing the dealer because they are a business and must have plenty of money. And it boils down to that here.

This type of thing is why nobody touches my car any more but me. But every time I've ever dropped my car off I've said the same thing. It's insured, I'm not worried about it. I mod, I know I lose the extra unless I buy extra insurance for it.

I can't say enough though, I do think the dealer should give him a new car at this point. BUT, the deal offered him was fair and they can keep looking for a similar car. And, again, what if that car had 20k miles on it? 30k or 40k? Who get's to make the decision at what point he does not get to 'demand' a brand new car?

I think this guy might have heard a few people tell him he should get a new car so is demanding it. At this point I doubt he get's it.

To answer your question as to why anyone would care if the dealer get's screwed...... I own a business. I know how thin profit can be. I don't hold it against someone just because they might have more money.

If you didn't own a business, what would you're perspective be? I can see how you are passionate about this issue because, I'm sure like any other business, this puts a hurt on the wallet in one sense, but if it's done right, It's a boom for business.