Quote:
Originally Posted by Bad@ssCamaro
"Entitlement" in this situation is deserved. How often does this type of situation happen at this dealership? I'm thinking pretty close to none. The dealer has a valuable, repeat customer, why not offer him an "newer" vehicle? (like a 2013 low mileage, clean record and title) obviously greed at work here. It directly isn't the fault of either party, BUT the dealership was left with the responsibility of the care of that vehicle, just like all the other customer vehicles on that lot. They have a system of trust that is setup to protect these cars from inherent damage (keeping them indoors (ok, not all of them), putting the keys in a place that is entrusted by certain individuals, having insurance in place, etc.)
Here is where some of you business owners get lost at. The essence of buying these types of cars is the "feel good" feeling (permagrin) of ownership and making it your own. Some of you argue that it's just a car...of course, but what do you think that a guy who writes books about Camaro's and trades in his previous "joys" and the "whatever-it-takes-I-got-to-have-that-first-year-model" attitude and puts whatever mods he can afford into it, and then out of nowhere...his "baby" his wrenched from him? I ask...what kind of value is that to you?
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I am a business owner AND the very guy you just described. (except I have not wrote any books) ...... (unless you count my Camaro5 activity haha)
And the ONLY thing on my heavily moded car that I let a shop do instead of doing it myself has failed and caused my engine to die. I did not throw anyone under the bus. (totally different than the OP situation by which I would be doing exactly what the OP is doing)
Most of us on here are that guy you are describing. I get it. My only point is that it's awfully easy for everyone to hold someone to a higher standard because they have money. We aren't talking about a computer or a window or small property, but a 65 thousand dollar car.
I will not fault this dealer for trying to find a reasonable end other than taking a 20k hit on this. Regardless whos insurance pays, there will be a 10 to 20 thousand dollar difference if the OP demands a brand new car.
We have not been told all of the facts. We have been fed tactically thought out info. Obviously. Can't say I blame them. Dealer OR the OP.
I hope all of you realize that if your heavily modded car get's stolen or totaled or worse, that you are not going to get brand new cars because of it. Not unless you bought some kind of special insurance that I have not heard about. A drink driver could hit you. Or someone could take a sledge hammer to it for an hour or so and total it and you will get market value.
But we need to hold dealers MORE responsible. Even though they had it locked up and it was stolen. Even by their own employee.
Don't complain the next time service prices rise. They have to cover rogue employees now.