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Originally Posted by AzItaliaSS
To back OP ,I would not want a used ZL1 with a "parking lot type bump or bruise type of thing" bumper replaced at Ford either. (which I am sure says "front end impact" somewhere on paper). Secondly there are civil liabilities at play here and dealer and employee share this and will pay in civil court.
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Civil liabilities? Please. You guys watch too much Law and Order. The car was stolen from the dealership, albeit by an employee. That, plus the disclaimer/hold harmless that he probably signed, and yeah, good luck suing the dealer. If you're going to go after anyone here, you'd have to go after the employee. Good luck suing a guy that makes $35k/yr, even if your obtain a favorable judgment, you'll never collect from a guy that has relatively nothing in assets.
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The liabilities owed in the end will far outweigh the extra 4k they offered. You screw up bad in society you pay for it and the compensation is based on how outrageous the act, and this one qualifys for more then 4k.
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That's not at all how our civil justice system works. He deserves to be made whole. He did not win the sweepstakes. There's a huge difference here. His car had depreciated by 20% thus he deserves a car worth the same as what he lost.
The notion that the dealer is in any way responsible or liable for this is entirely up for debate as well. People love to hate on dealers because, well, it's fun to hate on dealers. But like the other guy said, they're just as much a victim in this as the owner. The only reason the dealer is getting hammered over this is because everyone seems to think this guy should be gifted a brand new $60k automobile in return for his used $47k example.
The dealer has put in an honest effort to make the guy whole. The car they're offering apparently has better options than the one they lost and they're compensating for the extra miles by throwing cash on top. Seems pretty fair to me.
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To GM folks that seem to have no problem speaking there opinions any other time on this forum as a rep at times and others as your personal opinion, I standby my first post....
...crickets...
crickets...
the janitor at GMs bonus could pay for the difference between OP and dealer.
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Why would GM get involved in this? It's an independent dealer vs a private customer. GM has no dog in this fight.
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Here is where some of you business owners get lost at. The essence of buying these types of cars is the "feel good" feeling (permagrin) of ownership and making it your own. Some of you argue that it's just a car...of course, but what do you think that a guy who writes books about Camaro's and trades in his previous "joys" and the "whatever-it-takes-I-got-to-have-that-first-year-model" attitude and puts whatever mods he can afford into it, and then out of nowhere...his "baby" his wrenched from him? I ask...what kind of value is that to you?
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It's rather hard to put a dollar amount on puppies, rainbows, cupcakes and newborn babies.