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I said it from the get go...If I owned this dealership I would have fired the service manager for not keeping customer's keys secure. There is no reason a $10/hr. employee should have had access to millions of dollars in vehicles let alone the ones the dealership doesn't even own. Time for the dealer to chalk it up as a poor business mistake, pay out making it right with customer, and get on with trying to be a better company that puts their customers first.
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