Quote:
Originally Posted by Padre
PQ, no one is talking about forcing the dealer to do anything ***as if Mr. Hooper is entitled to it***.
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Maybe you need to go back and reread then. I'm talking about the posters in this thread. If the jury was people from this thread this dealer would absolutely be forced to buy a new car. But the courts will make the dealer pay for the value of the car or an equivalent car.
And I see you too recognize the 'Entitlement Nation' mood in this thread. I know exactly what it means. Without a dictionary I'm saying that Hooper being 'Entitled' meaning the dealer 'Owes' a new car. NOT that it would be unfair for him to accept. I'm only talking about a brand new car. People were saying that the dealer owes him a new car. NO. They owe him a comparable replacement.
I, too, think your scenarios are possibly accurate. But the fact that you intentionally did not add another possibility .... that they tried to find such a replacement and the internet slander came way too fast to be fair so this was blown up because they could not find one fast enough before they could be slandered .... is no surprise.
Hooper came out 4 days after being told about this and the day it was declared totaled with his post blasting the dealer. Hardly time for the dealer to do much. They HAD to wait for the insurance adjuster at least and they get that info and 10 minutes later they get blasted. Then it was pile on the dealer time. Go back and read from that point. Most businesses at that point would have assured a customer that they'd do anything and everything they could. And I seriously doubt the dealer looked at Mr. Hooper and said it's not their (dealers) problem. It was probably a foolish indifference that pissed Hooper off. Probably would me too.
One thing is for sure, the OP was ready to talk talk talk until his lawyer told him not to. The dealer stayed hush from the start. Dealer did not know where this internet ire was originated and if they found out they are smart enough to know the mob will crush them. And oh have they! We have ONE SIDE of a story and everyone is piling on. GM and Chevy takes a black eye because of the lynch mob attack.
And somehow you and everyone else doesn't see that. So, yes, it's the Entitled Nation mentality. I'll take your word for it that it comes from Fox News.
It's great that you worked on those projects. Big stuff. But again, someone elses money and risk. And the non-profit and exempt stuff is quite different. Customer satisfaction seems easy enough. But I'm sure you are well insured and that you can not prevent all things like this. Which was my point. The only opinion I gave about you was that you'd feel this same way even if this were a random unpreventable event. I believe that.
But I did not think that you agreed with the ones who believe that the dealer should be liable for a new car and so I guess you do. Which is what my comments are directly in response to.