[Mr pogo]

Originally Posted by Sharkonwheels

I find it rather hard to believe that giving the dealer 5 days to solve the problem is adequate time. They notified the owners at 9:00am 12/16, and were posting on here at 2:09pm on 12/20. That is a total of 101 hours and 9 minutes.

When i had my issues, again it was a lease not a buy, but I was still out a car, money, making payments, etc... I gave them more than 100 hours before posting it online (gm-volt.com).

well from his first post kinda obvious the dealer was gonna leave him hanging, emphasis mine.

The dealership informed my wife and I on Monday morning at 9:00 a.m. of our loss. Yes, they waited over 16 hours to tell us about our car. I am sure they discussed the incident with their attorneys prior to calling us.

It is now Friday, the car has been officially totaled by the insurance company, and the dealership is telling us it is not their problem. They even refuse to provide my wife and I (and our insurance company) with their insurance information.