Quote:
Originally Posted by Sharkonwheels
However, the incident occurred 12/15, they were notified on 12/16, and posting here was on 12/20.
I find it rather hard to believe that giving the dealer 5 days to solve the problem is adequate time. They notified the owners at 9:00am 12/16, and were posting on here at 2:09pm on 12/20. That is a total of 101 hours and 9 minutes.
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Yet in his first post, I don't see him with pitchforks and torches screaming we attack at dawn.
Read the OP's exact words: "the dealership is telling us it is not their problem. They even refuse to provide my wife and I (and our insurance company) with their insurance information."
So at day 5, he's thinking, "Wow, I'm about to be ****ed, maybe I should start documenting this." That and he's looking for opinions/thoughts/advice/etc.
This didn't go viral for almost 20 days or so, and none of that was the OP's doing.