Quote:
Originally Posted by PQ
Well mine is obviously a minority opinion.
I think the dealer should have offered a brand new car. But I also respect that they hoped the Hoopers would be understanding. The Hoopers were not and were very rigid for a brand new car and took the dealers not buying them a more expensive car as an insult and went straight to the internet.
I think that's shitty. I would not have done that. I'd have made it clear that I'm not going to get screwed in this deal but as a business owner myself I feel for this guy. (dealer owner) He did not ask for this either.
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PQ, while perhaps in the minority opinion (or at least minority of the masses that have posted on here, many seemingly ranting, waving pitchforks, and calling for the dealership to be dismantled and burned to appease the masses), I wanted you to be aware that there are others out there that have remained silent that agree with the primary sentiments that you have been stating.
I am actually embarrassed by the behavior that our community has exhibited. The community has taken arms up against the dealership and are attempting to destroy them based solely on the words of the OP with no regards to what the other side may or may not be doing. Folks here are taking the word of the OP as gospel based on his numerous posts to our community? (all of which are directly related to him wanting to get a new ZL1).
I feel very bad for the OP. He and his wife have been wronged by the former employee that took the car without authorization and destroyed it. They do need to be fairly compensated for this and I believe that the dealership would have worked with their liability insurance to make this right even without the pitchforks. However, the dealership was not given any time in order to even explore what a fair compensation would be prior to the OP using this forum (and "using" all of us) to start what appears to be a smear campaign in order to damage the dealership and force the result that the OP wanted.
I agree completely with PQ, that the dealership is a victim in this as well as the OP. I also agree with PQ that the dealership's liability insurance is the one that is ultimately responsible for paying out for damages, as this is what liability insurance is for. Additionally, I agree with PQ that had it been my dealership, I would have been bending over backwards to make certain that the OP's issue was resolved and left happy.
Is it possible that the OP misunderstood that the dealership stating that liability insurance was to cover the damage and not directly from the dealer was a statement that the dealership would do nothing for them? Possibly. The OP never really gave the dealership a chance to make things right ... they came on here with a specific agenda to get a new 2014 ZL1 and nothing else. In that regards, it appears that they are likely to get what they want. The forum sponsors here are also giving them more rewards by providing free upgrades as goodwill, and I applaud them their efforts, but think this also is rewarding poor behavior.
What I see here is a bunch of folks screaming that someone has to win and win big here. Unfortunately, that does not appear to be the case.
1) The OP does not win, because they just wanted their original car repaired under warranty and no longer have it.
2) The dealership lost big due to the unfair kneejerk reaction of the masses aimed at destroying them for not controlling their employees 24/7.
3) GM loses face due to the entire incident.
4) The entire forum membership involved in reading, posting, following this nightmare (myself included) have lost face for jumping in with many many feet without regard for even looking into the facts or considering that there might be more than one side to the story ... that there might be bias.
5) Insurance company loses paying for the loss.
6) Former employee loses job, and possibly more if criminal or civil charges end up going against him (as they should).
Lastly, I must further agree with PQ ... we all are stupider for having to listen to all of our posts on this ... may someone have mercy on our souls...