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They just don't give a damn about your car, period. And I don't mean OP's car. I mean any of our cars. That damage is nothing to them. They aren't car guys, they are just in the car business. Never confuse them with car guys.
And based on my alignment debacle, Chevy claims they just need to hit the numbers. If you believe my (ex) service center, and I wouldn't discuss the color of orange juice with them.
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