Quote:
Originally Posted by Mcarltonjr
Threaten with the survey. Same thing happened to me. I talked to the service coordinator at my dealership and after a threat of a bad survey my car was repainted and they paid for the rental car on top of it.
|
If he paid for the repair and there wasn't any warranty work done then he won't receive a survey. The dealer knows this and he wouldn't have any leverage using this tactic then.