Quote:
Originally Posted by Pluto
That's exactly what I was reading on those other threads.
Anyone know if there's a different way of paying for the subsciption without using a credit card? Maybe like a money order or something? Just something they can't charge again.  |
That's what I tried, thinking I could have a harrass-free experience.
Wrong. Got a 6-month/$25 deal, called, told them I wanted a bill and did not plan to renew, paid by check.
Fast forward to end of 6-months, they sent a new bill *after* they renewed the radio at full price, $110 for 6 months. I had wrongly assumed they would send me a notice with offers before my expiration date.
So I called to cancel, they said I still owed them $17 for the renewed month (charged in advance). I told them I was not going to pay, they said I signed an agreement (didn't), blah blah blah.
I told them I was not going to pay, could they cancel the charge? Eventually they said yes. (I was polite, firm, and patient, and did not mouth-off at the poor girl who works for this lousy company.)
From what I have read elsewhere, they will go after your credit rating for these unpaid invoices.
So, their practice is to renew and hassle even those who pay cash.
I now have about 6 phone numbers from Sirius on my cell phone block list. They call multiple times a day at all times.
I have no intention of ever using Sirius/XM again (on and off customer since 2002).
From what I gather, they are in trouble, the harrass-you-always policy is a sign of a failing company. Apparently, their satellites are old, with no plans to replace, so they are cutting back on bandwidth (music quality) to keep it alive.
They'll be out of business soon enough, especially with newer Internet radios on the rise.
But if you like paying $17/month and don't plan to ever ever cancel, go for it!
Padre