Quote:
Originally Posted by Drm2Reality
I dropped my car off to take care of two major issues along with an oil change and rear end fluid change.
Issue #1: Supercharger Rattle: Service manager says oh yeah I hear the issue when I drop my car off. Rental is provided. I pick it up...and i'm told that the noise is normal because they have another car that makes the same noise. WHAT A JOKE. They have two ZL1s that need new superchargers and state that no problem was found. "noise inherent to both"! UNBELIEVEABLE
Issue #2: I have black wheels. I drove 300 miles over the weekend so that I hit 1500 miles this week. All are dirty. But the black wheels suffer from a major lack of powder coating. Silver in several areas. Dealer says :No visible blemish. No difference compared to same wheels on different car."
This dealer is clearly on crack.
Not to mention I find a bonus when I get home and the ape they put in my car scratches my seat and plastic. Tried wiping it off when I got home and it seems like it might be permanent. Amazing.
AND to cap it off my car no longer smells like a new car with 1500 miles...it just smells like Oil!
Awesome!
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Drm2Reality,
Very sorry to hear about your service experience. We are able to formally document complaints if you'd this officially filed. If you have any other questions, don't hesitate to contact us privately.
William R.
Chevrolet Customer Care