Quote:
Originally Posted by CamaroLS
Here is the response to warranty: yes , we provide warranty of 1year for you and if using deckless android 4.0 without will be one and half year warranty for you . if later had issues , depending on what problem , only upgrade software will be the main issues and if really had hardware issues , no choice but need to send back for repair and even repair either front panel or body side need to send back and not complete unit send bad t avoid custom and cost . if related to defect unit , then our warranty and if related to workmanship , then will be your responsibility for parts pay for repair .*
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Based on their warranty, I wish you all luck. You cannot send the complete unit back for repair, as the customs cost is now prohibitive to send back anything electronic back to China for repair.
So, you will have to determine if the faceplate or the chassis is the problem, take the unit apart and hope that you are sending the right part that is actually failed. Then YOU will have to pay to ship to China, and it won't be cheap. Then they will "repair" the problem and send it back to you...you have no idea of what the turn around time will be. And what happens when the face plate is bad and you send it back and they see that you "modified" the part to get it to fit better in the dash, does that void the warranty?
Too many if's.
I know that if my Alpine has an issue, the dealer will replace it during the warranty period....no waiting, no repair, I get a new unit. Don't have to send it to China....just saying....