Quote:
Originally Posted by Vileone
Following up today
5/10
Took car in Wed., drove with the dealers service manager. I was able to reproduce the sound and he advised to leave behind so I did. I get a call Friday saying his mechanic was unable to reproduce even though he himself heard it so this dealership has let me down yet again. I needed my car back for work so this week so ATM im out of luck.
I am leaving my car in again next friday since I will be out of town for a while week for them to figure it out. If not I am going to weigh my options into even a breach of contract with this dealership because I fear if it isnt addressed and the car eventually gets a bigger issue then I will just end up more frustrated later on.
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Thanks for the update,
I can absolutely understand that a concern that cannot be duplicated at the opportune time would be beyond frustrating. Would you like to try a second dealer? If not, we'll document this and do everything we can on our end to help if this should become frequently occurring, or otherwise escalates.
William R.
Chevrolet Customer Care