Like you I have ordered a few things through Phastek and never had a problem. IF it was said that the item was going to be shipped in 24hrs and never did then the OP has every right to be upset.
I'm sure Phastek will respond and get the matter taken care of.
The cancellation fee is a bunch of B/S though if true.
Quote:
Originally Posted by spike III
I would take a real money bet that of all the people that ordered something from phastek. The percentage would be around 3% negative & 97% positive. I spent between 15 & 20 thousand at phastek. Maybe I'm just lucky no complaints. Only trouble was I got someone else's order once. Called Jason he took care of it personally & paid for the shipping to where it had to go. He also has given me great discounts & some free items. Miner things not expensive. Sorry for the problem your having. But I will not bash you either. Just call them & I'm sure Jason will get to the bottom of the problem & work something out with you.
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