Quote:
Originally Posted by themossman
I thought long and hard about posting this, but this forum is supposed to be for members to share information, so I'm doing this in the spirit of sharing information with my peers.
You PM'd me this AM about my 'fit and finish' review of your product ( http://camaro5.com/forums/showthread.php?t=36539), so to say you're not aware of any issues is misleading at best. In case there's any doubt...I snapped a couple more photos of the 'issue'.
We, as a forum, are BRUTAL on GM for QC issues, and I think we should demand the same from our aftermarket vendors. I'm not saying that your product does not deliver the promised performance gains, I telling my fellow forum members to double check the fit of the shield and trim the piece if necessary to ensure that the shield does not damage the finish on their cars as it has on mine. On my car, your piece has an issue with the manner in which your heat shield contacts the strut tower brace causing it to rub the paint and primer off the metal. I do not expect, nor want, any remedy on this issue from LMR. I simply want make sure my fellow forum members do not encounter the same issue that I have. I am not telling anyone not to buy your product OR offering preferential opinion of another brand, I am simply sharing my experience. |
Yes, that is why I sent you a pm this morning for you to call me to get this matter fixed. You are the only person out of more than 200 that is having an issue. I know in this market no matter what you do you cant make everyone 100% satisfied but thats what sets me off from any aftermarket shop. I sent you a pm to try and figure out what is going on with your system that is not happening on others we have installed. Never recieved a phone call from you today to discuss this matter. Can you please post or email me a picture from farther away so I know where you are talking about the paint coming off. I stand behind my product 100% and will do whatever it takes to make it right. The only thing I can think of is that one of my sales guys shipped you out one of our prototype heat shields that did not fit correctly. We have them boxed up seperatly but mistakes do happen and if thats the case I will gladley overnight you a new heat shield to make it right. Please feel free to call me at the shop if you have any questions or to discuss this matter in further detail.