We always wish that when we take our cars to be serviced and or repaired that the professionals would take pride in their work. Unfortunately this isn't always true and seems to have gotten progressively worse over the last 10 -15 years..Took my corvette a few years ago back to the dealer to have clutch replaced, I took it to my mechanic to be fixed a week later..It was less stressful to get it done right than work with an incompetent dealer..Sucks that you had to deal with this kind of piss poor customer service