[KLR ZL1]

Originally Posted by Camero5

Can someone help explain how this happens? This is my third time having wheels scratched during tire mount and the manages always say that it can't happen. Looks like they hit it with something and also looks like something was rubbing against the wheel when it was being balanced or rotated on mount since there are light abrasions all the way around the wheel.

Manager wants me to drop the cars off so they can have all four wheels repaired.










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Wow! Good luck with that. I have had one wheel damaged at my first oil change by one dealership. I had all four damaged at another dealership when they did an alignment. They chipped the paint on one and it was repainted twice. Now another has chipped at the point of where they attached the alignment equipment. I just told them to replace the wheels with new ones under warranty. It is very difficult to match the factory paint on those wheels. You definitely need to walk around the car before and after any time you have work done. The paint is really soft on these wheels.