Just picked up the car from GY and here are the results. Let me know what you think or what you would do. They want me to bring it back to drop off so they can take the wheels back for another repair. BTW while I was watching from the outside I witnessed the following:
1. Technician leaning across my hood writing on his form, found light scratches where he was at. Keep in mind, I had my car clayed, detailed, and polished about two weeks ago so I'm positive nothing was there.
2. They mounted my 20x11 with the 285 in the front and 20x10 with the 305 in the rear
3. My TPMS is reading wrong. Simple relearn but it wasn't done.
4. 48 PSI in one tire while others are 39
5. While a tech was admiring my car, he mentioned on the inner rim was badly scratched during the remount. He bit his tongue when I was like "what?" Then he was like "oh, they didn't tell you? Shit, I probably need to shut up?"
6. Paint on wheels are no where near OEM. Looks like they went with some metallic gloss black. Looks more grey because of the metallic
7. Some rough edges on the other edge of the rim.
8. Ripple (paint run off maybe) on the outer edge of the rim
9. Large fist size dent above the passenger front wheel well. I can't pin it on them because I found it after I got home from the first visit and didn't notice it after walk around but the car went from them to the garage and back so I can't think of any other place. There is no scratches, paint transfer, or any paint damage, so looks to me like someone put their hand there and put enough pressure to push it in.
I'm not trying to bash them, I'm just frustrated that I can't get my car serviced without walking out with more issues and a headache. You would think you can get the best quality and service when walking into a dealer or top brand tire shop. While outside looking at the repaired wheels, the assistant manager confessed and said if he would have been the one who interfaced with me that he would have refused to service the car because they do not have the proper equipment nor techs trained to work with wheels/cars like ours.
I'm stuck, I didn't trust them with the repair and I sure in hell do not trust them for a third time. You'd also think these repair shops would do a quality check and catch these obvious defects. I've lost my OEM warranty so any paint issues down the road are on them but in reality it will be on me.
Do you think I should give them another chance? Going to another GY won't be any better. Or should I ask for their district manager and ask for new wheels?
Paint - Black Metallic
Ripple in edge - doesn't look as bad as it really is.
Roughness in paint - on all wheels
Before pictures of paint
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