[Chevrolet Customer Svc]

Originally Posted by NJScorpio

because I always expect the worst.

I have to drop my Camaro off, for an appointment tomorrow morning. As they put it, it's a "drivability issue". (For more details, check out my topic describing the mystery problem)

My fear is that I'll get a call tomorrow afternoon saying, "We couldn't find a problem. Come pick your car up."

Any suggestions?

If they feed me that line, my first thought would be to insist they keep it till they do, though I don't know how that would fly.

Being with them for a test drive won't be an option, at least not until Thursday, even then, that is pretty iffy. I wanted to get my Camaro off the road as soon as possible to have this issue looked at.

Originally Posted by NJScorpio

Well, I just spoke with them.

I got irritated on the phone, but reigned it in by the end.

They said they drove it 10 miles, checked and saw no codes, so they see no problem.

I said how it needs to warm up more, and how it happens often, under specific conditions. He said it may be bad gas.

He suggest I come in when the techs are working, to go for ride with them, that perhaps I drive "more manly" than the tech (...what?)...the whole conversation was going bad. I was going to go in tomorrow morning at 7am, but told him the car needs time to warm up for this to happen. I also can't risk my job over this.

So, I said, "Sure, it's probably the gas."

I'm not going to argue. Not sure what my next step will be. What is funny is, I have been using the same gas station (Exxon, Premium) for about as long as this has been happening. Hmm...could it be??

Oh, and by the way, TWICE he said they took care of my recall for me. I anticipate a deconstructed key/fob. Glad I still have the other one.

NJScorpio,

Sorry that your dealership experience has not been the best. I understand the displeasure when dealing with a matter like this. Although you're seeking opinions from others, I'd be happy to communicate your concerns with the Customer Experience Managers (CEM) at your dealer. Please know that you're welcome to message us privately if you would like to discuss this further, or if you simply want this matter documented. Keep us posted on the diagnosis .

William R.
Chevrolet Customer Care