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I just tried to set-up my XM online and got the same issues. I called customer service and got some very rude lady that told me I had to pay $2.99 a month. I told her the booklet says "free" and she basically gave me the big FU.
I copy and pasted your email and sent it. Let's hope it works!
Doesn't help me much now, considering I wanted to listen to the Broncos game, and CAN'T!!!
Definitely won't be renewing my subscription after 3 months!
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