Quote:
Originally Posted by Backspin9
There sure seems to be a lot of threads about bad dealer service and I'm sorry to see that. All this make me really hesitant to use a dealer for any kind of service unless absolutely necessary.
Just tossing this out there -- but has anyone had a positive experience from a dealer? Mine was fine (mostly) during the purchase process, but after that, not so much.
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I bought my car back in December. The weather was kind of nasty on the day I bought it. One week and 50 miles later, I noticed a chip on the front fascia. I went back to the dealer, and even though I couldn't prove it was there when I bought it, they offered to repaint the entire front end.
I declined the offer, but did let them touch it up. It wasn't a huge chip, and I figured there will be more anyway. Still, it was nice that they made the offer.
Since then, they reset my TPMS for free, even though I bought my new wheels and tires online. They also changed my oil and did a nice job.
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2014 2SS/RS, L99, SW LTH w/HF Cats, GMPP Ex. Z/28 CAI, FR41s in PVD Black Chrome, Recaros, Pfadt Sway
377hp, 383tq 12.739@110.44 MPH