Quote:
Originally Posted by logan1080
I don't car if my sat car in QC for a month, I am mad because it sat saying available to ship (out of QC) for 22 days as guys had their cars built and shipped in the same day. Very frustrating. I don't car if someones car sat at the same place for a 100 days, it doesn't make it right. Once again I am not mad at the GM company for putting the rag in the oil system I am mad because they say my car does not have enough kilometers on it to be covered. When you say the car is off warranty and I am a spoiled brat for thinking I should get warranty, well explain why I WOULD GET WARRANTY if the car had 2K more kilometers and was off warranty for another month. OBVIOUSLY they still cover vehicles in certain cases after warranty. MY ISSUE WITH GM, NOT THE DEALER, IS THAT THEY SAY MY CAR WON'T GET WARRANTY UNLESS IT HAD MORE MILES AND WAS OFF WARRANTY FOR LONGER. To me that makes no sense. One would think the chances of getting covered would increase with less miles and having been out of warranty for less time, apparently not. GM didn't just say, "Nope, your out of warranty so your out of luck!). They said, "sorry sir, not enough miles and car isn't old enough for us to cover it". Now my issue with the DEALER is the fact that it has only been serviced but GM dealers so I believe it is the DEALERS responsibility for the rag being in the oil pan. If the previous owner had given me receipts of work that had taken place elsewhere, well that's a different story. But the only records on it were done at GM goodwrench locations. Now whether I will buy GM again or not depends on how this is handled. IMO, I get my idea of how GM is through the dealers, can't say I have had to many experiences with GM directly, can you? The dealers are GM, they make it what it is. They represent the customer satisfaction, GM service, how kind they are to customers. IMO the dealers and the people who work there make all of the auto companies into what they are. What ever you guys think, I feel I should not be the one stuck with this bill and I do think that GM should hold some responsibility as they were, as far as the history shows, the only ones to pop the hood and do anything to this car.
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Go back and read my post that you replied too. READ the very first couple of lines. I bet if you called back and spoke with someone different you will get a reply that the information you received for that GM service person is not correct. Quit thinking one person you spoke with represents the company as a whole or that what they said is correct. Ask around I bet they gave you wrong INFO. But your a pointless case you are mad about a car saying its available to ship will sitting in QC. I'm glad you won't own another GM product because you don't deserve one.
And yes I can say I have had a lot of experiences and direct contact with GM given the fact my Stepfather whom just retired was a Regional Operations Executive. Thats why what you say one person you talked to on the phone makes no sense.
Last you are going by what you think you know about the car being serviced and where it was serviced, the seller probably didn't disclose all his info so who are you to tell them you know exactly where and when all work was done on this car when you weren't there to witness it. Just cause you got some papers doesn't mean you got the whole truth.