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Originally Posted by NJ20102SS
I feel the same way! If you agree to do the work, you need to be able to do it in a timely manner!
I emailed them about the status of the car on Monday....but never got a response. On Tuesday, I called and left two messages with someone there about when the car would be done. Didnt receive a call back, so I called again and got someone on the phone... and they said they were hoping to have it done by Friday (meaning today). But, they wouldn't say anything specific.....just made it sound like they were working on it. My gut feeling told me otherwise....I just sensed that nothing had been done, that's why I went there today instead of calling. One of the guys there today told me maybe he could start it this afternoon.....then when I was outside another guy said they were hoping to start working on it on Monday of next week.
A this point, I'm not sure what I'm going to do with it. Chances are I'm going to have another place do the work. Though, I did give them a $1500 deposit about 9 weeks ago. Once I decide what I'm going to do....I'll make sure I get the money back. What a giant headache. I need beer and jello shots too!
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Ideal Garage is in Fords. He has done all the work on my car and many others. He is very meticuous and will give you the attention you deserve. The problem with some of these big outfits is your a small fish in a big pond. Give Jerry a call you will be glad you did.