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I guess I see this differently. They didn't mention any of these issues when promoting their product and now act as if its normal. I don't see this as normal at all and consider it defective.
It should work as they say period and I shouldn't have to worry if the car is going to start or if I need to hot plug it to clear codes. Don't get me wrong I love what it does when it works but not happy that these known issues are considered normal.
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