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I did call (hadn't read this post yet) and the guy gave me a little grief, put me on hold for a minute or so, then told me everything was set up and ready to go. I'm listening online as I type.
On a side note, he did say I would have to cancel the online trial or I would be charged for it. He didn't take my credit card, so I don't know how they plan on doing it...good luck to them.
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