Quote:
Originally Posted by Moto-Mojo
Incompetence is pervasive in a lot of current industries. It may be due to nothing more than younger, inexperienced people entering the job market. That will change someday. But there will always be more, "wiser" people up the food chain who make decisions that can change customer perception....
|
You know, I understand what you're saying and I don't disagree necessarily. But I work in a technical field for a very large company. The majority of the incompetence I've seen in my industry actually results from the older "wiser" people up the food chain who are unwilling to change or accept feedback when processes need improvement. This discourages the younger, inexperienced people to the point that they no longer try to make improvements. I have the somewhat unique perspective where I started out as one of those young inexperienced guys, and now I'm moving into the more senior, wiser role - and I won't forget what it felt like to have great ideas and input for improvement only to be told "This how we've always done, no reason to change" and that management knows better.
Just my perspective, back to topic...