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Originally Posted by Mr. Stacy
They were all chatty until I sent them the link to the petition, then they clammed up. Way over their pay grade. I am sure it went somewhere however as at least communication has been restored.
Attorney General in our state is next to worthless. I HAVE gotten traction with consumer protection issues with the BBB however. Also, no company likes to be publicly scorned, and while 500+ sigs might not seem like a lot in the grand scheme of things... it's actually 500+ owners and enthusiasts. That is a bigger "thing".  |
I've called GM before always the same sort of response, "we will look into that". Basically it seemed I was better going at the dealership directly. The dealer doesn't make as much on GM warranty work as from a customer, I'm told. When GM reimburses them it's like your health insurance paying a lower negotiated rate than you would have on your own, I've heard. GM reimburses them the lower rate and the dealership has to wait on those monies, I might have read somewhere. Not great motivation for the dealer to help the customer, if true. That's why I feel lucky to have a great dealership and try to develop a relationship with them.
That said why don't we all call GM and ask if installing a catch can could in any form void our warranties. Unless GM just simply wants to ignore customer inquiries, why not call?
His Dudeness do you have a good number to reach someone directly that might be able to help us GM owners answer this question?
Signed around #250