[Joe M 2012 2SS]

Although it's not an apples to apples comparison, I bought my 2012 used in Oct 2014.

I bought it from a Nissan dealership in Charlotte NC, 50 miles from where I live. After I got it home I washed and waxed it. Drove only 20 miles in City Limits over next 5 days, had chips on each side where "gills" are.

I took it to the local dealership, the service manager told me I had driven behind a gravel truck. I wanted to ask him if I had "Idiot" stamped on my forehead, but I just left.

I did a lot of research on this, and found that since early 2010 after the G5 were introduced, hundreds of people had the same issue. I also found a warranty online for GM paint that states it's covered for 6 years, and warranty work is up to the discretion of the dealerships.

Several Camaro owners were able to get a one time repaint, and then used rock guards on the front tires, or PPF to solve the issue.

I called GM because my car was originally sold in Ohio, to see if they could help me get this one time repaint done locally, as it was still under warranty based on the warranty I found online. They stated that I couldn't prove it wasn't already done, and that they had never heard of this issue before, and that my paint warranty was void because I waxed my car.

To make a long story shorter, I fixed them all myself, put rock guards for $40, and no issues since.

I kept at it with GM, to no avail. I didn't want any reimbursement, I didn't want any money, all I wanted was for them to put guards on the tires of these cars from the factory, so that other owners wouldn't encounter the same problem. The bottom line is they don't care.

I contacted several owners who got the 1 time repaint. Every single one that got it was done by the dealership they bought the car from.

Customer service is just bad in general at most companies today. Just call a customer service number. You'll wait on hold, then most likely be talking to Jabbar over in India, whom you can't understand, and even if you can, he will most likely tell you what you want to hear just to get rid of you.