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Verio · 09-17-2009, 12:22 PM

Not sure if this is the right or wrong place for it... but I had a post in the Issues section that wasn't getting many responses.

Basically, I've got paint chipping down to metal on the rear quarter panel of my car. My local dealership put a claim in to GM for warranty, and it was denied. The regional rep told the Body Shop Manager to only apply touch up paint.

The touch up paint looks like sh#%. I put in my record that I am completely dissatisfied with the attempt to repair the paint issue. I was told I would hear back from GM by Monday. It's now Thursday.

I called the bodyshop manager again today, this time I wasn't able to get a hold of him. However, my beef is... I don't see this rep coming around.

What are my recourses? Please don't reply with some of the over-the-top responses like picketing the dealership or brandishing a gun or what not.

If anyone has experience with similar issues and the GM warranty reps, I would appreciate it.

Thanks

09-17-2009, 12:22 PM	#1
Verio Taking it 1 day at a time Drives: 2010 Chevy Camaro 2SS/RS Auto Join Date: Apr 2009 Location: San Antonio, TX Posts: 748 View My Garage	Denied Warranty issue with paint Not sure if this is the right or wrong place for it... but I had a post in the Issues section that wasn't getting many responses. Basically, I've got paint chipping down to metal on the rear quarter panel of my car. My local dealership put a claim in to GM for warranty, and it was denied. The regional rep told the Body Shop Manager to only apply touch up paint. The touch up paint looks like sh#%. I put in my record that I am completely dissatisfied with the attempt to repair the paint issue. I was told I would hear back from GM by Monday. It's now Thursday. I called the bodyshop manager again today, this time I wasn't able to get a hold of him. However, my beef is... I don't see this rep coming around. What are my recourses? Please don't reply with some of the over-the-top responses like picketing the dealership or brandishing a gun or what not. If anyone has experience with similar issues and the GM warranty reps, I would appreciate it. Thanks __________________ Order#: NJWGTF 1100, Preliminary order accepted 04/27/2009 6000, Delivered to the customer 07/23/2009 - 3 Months (worth the wait!!)