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Antenna in rear window...never a good idea...putting TINT not tints...WILL decrease your reception. Dealer not wanting to fix rear window with your TINT on it...probably so. They don't want to be responsible for fixing your tint when it gets scratched.
Is your tint metallic by chance? If so, that will affect your reception too.
Go to another dealer, but be willing to sign a waiver about your tint getting damaged if they are working around it. Why should the dealer have to be responsible for your modifications?
They HAVE NOT voided your warranty and won't void your warranty for window TINT, but they sure don't have to work on the rear window if they don't want to.
Good luck with your repair-I'm sure you can find someone willing to work on it for you.
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