Quote:
Originally Posted by Angrybird 12
Satellite is a franchise and most of their complaints are of the actual repairs performed by incompetent people and not about the materials. If you find a good franchise dealer you will get a good job. I have had 3 windows replaced (2 front and 1 rear) and one chip repaired all by the same shop and one of them was even replaced in my driveway and all were of quality material and workmanship. Its just like any other franchise you have shady people operating under a company's name and the company gets the blame. Usually those people don't keep their franchise for a long time.
I actually have no complaints about the Satellite people I used.
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Well, the franchisees in Virginia have completly turned me away from having Safelite do ANY work for me in the future. ESPECIALLY after talking to their corporate customer service and essentially being told it wasn't their problem.