View Single Post
Old 11-02-2009, 05:23 PM   #3
Kwaz1335
The Kwaz
 
Drives: Black 2010 Camaro 2SS/RS
Join Date: Mar 2009
Location: Long Island NY
Posts: 259
Send a message via AIM to Kwaz1335
CUSTOMER CARE MEDIUM-DUTY TRUCKS DURAMAX DIESEL HYBRIDS


CUSTOMER CARE
CHEVROLET CUSTOMER ASSISTANCE CENTER
1-800-222-1020
You can talk directly to customer relationship managers who can handle any inquiries related to vehicle operation, warranty, product or service concerns you may have. Please refer to your Owner's Manual for Customer Assistance information.

CHEVROLET OWNER CENTER
Register your vehicle with the Chevrolet Owner Center, and receive benefits such as:

* Online access to your vehicle Owner's Manual
* Maintenance schedule reminders and service history tracking
* Warranty and service information
* Safety information
* Special offers and privileges
* News and events

ASSEMBLY
Chevrolet vehicles and their components are assembled or produced by different operating units of General Motors, its subsidiaries or suppliers to GM worldwide. We sometimes find it necessary to produce Chevrolet vehicles with different or differently sourced components than originally scheduled. Since some options may be unavailable when your vehicle is assembled, we suggest you verify that your vehicle includes the equipment you ordered and that, if there were changes, they are acceptable to you.

CHEVY ACCESSORIES WARRANTY
All dealer-installed Chevy Accessories are designed to enhance the appearance or extend the functionality of your Chevy vehicle. They are tested for performance, durability, and safety, and are covered by the GM 3-year/36,000-mile (whichever comes first) New Vehicle Limited Warranty when installed at the time you take delivery of your new vehicle. These available accessories can be ordered with your vehicle and included in your monthly lease or loan payment and on your new GM vehicle. See dealer for warranty details.

ENGINES
Chevrolet products are equipped with engines produced by GM Powertrain or other suppliers to GM worldwide. The engines in Chevrolet products may also be used in other GM makes and models.

REQUEST A QUOTE
If you request a price quote on a vehicle from a GM Vehicle Showroom Manager, you will be quoted the best price for that vehicle. That is, the price quoted to you will be the lowest price at which the dealership is willing to sell the quoted vehicle on that day or for any longer period the GM Vehicle Showroom Manager may specify. Of course, any vehicle is subject to prior sale to someone else during this period unless you and the GM Vehicle Showroom Manager reach some other understanding.
General Motors has no involvement in communications between you and the dealership's GM Vehicle Showroom Manager, including those concerning price quotes, and General Motors assumes no liability with respect to any misunderstandings that may arise between you and a GM Vehicle Showroom dealership related to those communications. Nevertheless, we are interested in making the GM Vehicle Showroom experience everything you expect it to be, so if you do have any such misunderstandings, concerns or questions, we would like to hear from you to see if we can help. You can contact the GM Vehicle Showroom Call Center by phone at 1-800-462-8976.

IMPORTANT WORDS ABOUT THIS WEBSITE
We try to make this website comprehensive and factual. We reserve the right, however, to make changes at any time, without notice, in prices, colors, materials, equipment, specifications, models and availability. Specifications, dimensions, measurements, ratings and other numbers in this website as well as printed materials provided at the dealership or affixed to vehicles are approximates based upon design and engineering drawings and prototypes and laboratory tests. Your vehicle may differ due to variations in manufacture and equipment. Since some information may have been updated, please check with your Chevrolet dealer for complete details. Chevrolet reserves the right to lengthen or shorten the model year for any product for any reason or to start and end model years at different times.

MEDIUM-DUTY TRUCK WARRANTY INFORMATION
Chevy backs your new medium-duty truck with its no-deductible, two-year/unlimited-mileage Bumper-to-Bumper Limited Warranty (excludes routine maintenance and engine/transmission coverage; varies by application; see details below).

WHAT IS COVERED
The entire vehicle is warranted for repairs, including parts and labor, to correct problems in materials or workmanship and includes:

* Full coverage for towing to the nearest Chevy dealership
* No deductible for warranty repairs during warranty period
* Transferable with vehicle ownership during warranty period

In addition to the two-year/unlimited-mileage (whichever comes first) Bumper-to-Bumper Warranty, all medium-duty trucks include:

* Cab sheet metal rust-through coverage for five years/unlimited mileage (whichever comes first)
* Frame rails and cross members coverage for five years/unlimited mileage (whichever comes first)
* Medium-duty diesel engine coverage; varies by engine application. See dealer for more information on your medium-duty truck powertrain.
* Tires are warranted by their manufacturers

See your Chevy dealer for terms and conditions of these limited warranties or visit the web for:

* Kodiak information:
* T-Series information:

AN IMPORTANT NOTE ABOUT ALTERATIONS AND WARRANTIES
Installations or alterations to the original GM-equipped vehicle (or chassis) are not covered by the General Motors New Vehicle Limited Warranty. The special body company, assembler, equipment installer or upfitter is solely responsible for warranties on the body or equipment and any alterations (or any effect of the alterations) to any of the parts components, systems or assemblies installed by GM. General Motors is not responsible for the quality of design features, materials, or workmanship of any alterations by such suppliers. For more information on the Medium-Duty Truck Warranty, see your Chevy dealer.

DURAMAX DIESEL WARRANTY
6.6L DURAMAX DIESEL POWERTRAIN LIMITED WARRANTY
For trucks equipped with the 6.6L Duramax Diesel engine, the complete engine assembly including turbocharger components is covered for five years or 100,000 miles, whichever comes first. This warranty also features a $0 deductible and is transferable to another owner at no additional charge.

WHAT IS COVERED



* Cylinder block and heads and all internal parts
* Intake and exhaust manifolds
* Timing gears
* Timing gear chain or belt and cover
* Flywheel
* Harmonic balancer
* Valve covers
* Oil pan
* Oil pump, water pump and fuel pump
* Engine mounts, seals and gaskets
* Diesel Fuel Metering System: injection pump, nozzles, high-pressure lines and high-pressure sealing devices
* Fuel injection control module and left and right common fuel rails - Glow plugs and control module

For more information on the Duramax Diesel Warranty, see your Chevy dealer.

HYBRID WARRANTY
For vehicles sold in the United States, in addition to the Bumper-to-Bumper coverage described previously, General Motors will warrant certain Hybrid components for each 2009 Chevrolet Malibu Hybrid, Chevrolet Silverado Two-Mode Hybrid and Chevrolet Tahoe Two-Mode Hybrid (hereafter referred to as Hybrid) for eight years or 100,000 miles (160,000 kilometers), whichever comes first, from the original in-service date of the vehicle, against warrantable repairs to the specific Hybrid components of the vehicle.
For vehicles sold in Canada, in addition to the Base Warranty Coverage described in the GM Canadian Limited Warranty, Maintenance and Owner Assistance booklet, General Motors of Canada Limited will warrant certain Hybrid components for each 2009 Chevrolet Malibu Hybrid, Chevrolet Silverado Two-Mode Hybrid and Chevrolet Tahoe Two-Mode Hybrid (hereafter referred to as Hybrid) for 8 years or 160,000 kilometers, whichever comes first, from the original in-service date of the vehicle, against warrantable repairs to the specific Hybrid components of the vehicle.
This warranty is for Hybrid vehicles registered in the United States or Canada and normally operated in the United States or Canada, respectively. In addition to the initial owner of the vehicle, the coverage described in this Hybrid warranty is transferable at no cost to any subsequent person(s) who assumes ownership of the vehicle within the above described 8 years or 100,000 mile (160,000 kilometers) term. No deductibles are associated with this Hybrid warranty.
This Hybrid warranty is in addition to the express conditions and warranties described previously. The coverage and benefits described under "New Vehicle Limited Warranty" are not extended or altered because of this special Hybrid Component Warranty.
For 2009 Hybrid owners requiring more comprehensive coverage than that provided under this Hybrid warranty, a GM Protection Plan may be available. See your Chevrolet dealer for more details.

WHAT IS COVERED
This Hybrid warranty covers repairs to correct any vehicle defect related to materials or workmanship occurring during the 8-year or 100,000-mile (160,000 kilometers) term for the following:

Transmission
All automatic transmission components, including the auxiliary transmission fluid pump assembly, flexplate assembly and electric machine rotor and stator.

Steering
Electrohydraulic power steering pump and reservoir.

Brakes
Brake apply system sensor on the brake pedal assembly.

Other Hybrid Components
Starter Generator Control Module (SGCM); SGCM radiator; SGCM coolant pump and bottle; energy storage box and components, including batteries and control module; hood switch; electric power outlets; three-phase cable assembly; and Hybrid control module.

Towing
During the 8-year or 100,000-mile (160,000 kilometers) Hybrid warranty period, towing is covered to the nearest Chevrolet servicing dealer if your vehicle cannot be driven because of a warranted defect. Contact the Chevrolet Roadside Assistance Center for towing. Refer to the Owner's Manual for details.

Courtesy Transportation Program
During the 8-year or 100,000-mile (160,000 kilometers) Hybrid warranty period, interim transportation may be available under the Chevrolet or GMC Courtesy Transportation Program. Consult your dealer for details.

WHAT IS NOT COVERED
As the vehicle owner, you are responsible for the performance of the scheduled maintenance listed in your Owner's Manual. In addition to the "What Is Not Covered" section of the Warranty, this Hybrid Component Warranty does not cover the following items:

Wear Items
Wear items, such as brake linings, are not covered in this Hybrid warranty.

Maintenance
As the vehicle owner, you are responsible for the performance of the scheduled maintenance listed in your Owner's Manual. Maintenance intervals, checks, inspections and recommended fluids and lubricants as prescribed in the Owner's Manual are necessary to keep your vehicle in good working condition. Any damage caused by owner/lessee failure to follow scheduled maintenance may not be covered by warranty. Scheduled maintenance includes such items as brake pads/linings, coolants, fluids and filters.
NOTE: Interim maintenance, checks, inspections and recommended fluids and lubricants as prescribed in the Owner's Manual are necessary to keep your vehicle in good working condition.
For more information on the Hybrid warranty, see your Chevy dealer.

MALIBU HYBRID WARRANTY
In addition to the fully transferable Chevy 36,000 mile/3-year (whichever comes first) New Vehicle Limited Warranty and the 100,000 mile/5-year (whichever comes first) Powertrain Limited Warranty, GM will also warrant certain Hybrid components on Malibu Hybrid models for 100,000 miles/8 years (whichever comes first). No deductibles are associated with the Malibu Hybrid warranty, which is transferable to any subsequent persons assuming ownership of the vehicle during the 100,000 mile/8-year warranty period. See your Chevy dealer for details.

MALIBU HYBRID COVERAGE
Hybrid Components
The energy storage control module and components, including the Hybrid NiMH battery, Hybrid battery disconnect and Hybrid battery cooling fan.

Starter Generator Unit
The starter generator unit, starter generator control module, starter generator control module coolant pump, three-phase cable assembly, starter generator drive belt, belt tensioner and brackets, belt pulley and brackets.

Other Hybrid Components
The 42-volt cable assembly, auxiliary transmission pump, hill start valve, and cabin heater coolant pump.

SILVERADO TWO-MODE HYBRID WARRANTY
For vehicles sold in the United States, in addition to the bumper-to-bumper coverage and all other warranties that apply, General Motors will warrant certain Hybrid components for each Chevrolet Silverado Hybrid for:

* 8 years/100,000 miles, whichever comes first, from the original in-service date of the vehicle, against warrantable repairs to the specific Hybrid components of the vehicle.
* The Hybrid Component Warranty is in addition to the express conditions and warranties described in the Warranty Booklet. The coverage and benefits described in the Warranty Booklet under "New Vehicle Limited Warranty" are not extended or altered because of this special Hybrid Component Warranty. For Hybrid owners requiring more comprehensive coverage than that provided under this Hybrid Component Warranty, a GM Protection Plan may be available. See your Chevrolet dealer for more details.

SILVERADO TWO-MODE HYBRID COVERAGE
Transmission
Automatic transmission components including the transmission auxiliary fluid pump, transmission auxiliary pump controller, and three-phase transmission cables.

Other Hybrid Components
The 300-volt Battery/Electrical System includes: Hybrid wiring and Hybrid control modules, Drive Motor/Generator Control Module (DMCM) and accessory power module.

WHAT IS NOT COVERED
In addition to the "What is Not Covered" section of the warranty, this Hybrid warranty does not cover the following items:

Wear Items
Wear items, such as brake linings, are not covered in this Hybrid warranty.

Maintenance
As the vehicle owner, you are responsible for the performance of the scheduled maintenance listed in your Owner's Manual. Maintenance intervals, checks, inspections and recommended fluids and lubricants as prescribed in the Owner's Manual are necessary to keep your vehicle in good working condition. Any damage caused by owner/lessee failure to follow scheduled maintenance may not be covered by warranty. Scheduled maintenance includes such items as brake pads/linings, coolants, fluids and filters.

TAHOE TWO-MODE HYBRID WARRANTY
For vehicles sold in the United States, in addition to the bumper-to-bumper coverage and all other warranties that apply, General Motors will warrant certain Hybrid components for each Chevrolet Tahoe Hybrid for:

* 8 years/100,000 miles, whichever comes first, from the original in-service date of the vehicle, against warrantable repairs to the specific Hybrid components of the vehicle.
* The Hybrid Component Warranty is in addition to the express conditions and warranties described in the Warranty Booklet. The coverage and benefits described in the Warranty Booklet under "New Vehicle Limited Warranty" are not extended or altered because of this special Hybrid Component Warranty. For Hybrid owners requiring more comprehensive coverage than that provided under this Hybrid Component Warranty, a GM Protection Plan may be available. See your Chevrolet dealer for more details.

TAHOE TWO-MODE HYBRID COVERAGE
Transmission
Automatic transmission components including the transmission auxiliary fluid pump, transmission auxiliary pump controller and three-phase transmission cables.

Other Hybrid Components
The 300-volt Battery/Electrical System includes: Hybrid wiring and Hybrid control modules, Drive Motor/Generator Control Module (DMCM) and accessory power module.

WHAT IS NOT COVERED
In addition to the "What is Not Covered" section of the warranty, this Hybrid warranty does not cover the following items:

Wear Items
Wear items, such as brake linings, are not covered in this Hybrid warranty

Maintenance
As the vehicle owner, you are responsible for the performance of the scheduled maintenance listed in your owner manual. Maintenance intervals, checks, inspections, and recommended fluids and lubricants as prescribed in the Owner's Manual are necessary to keep your vehicle in good working condition. Any damage caused by owner/lessee failure to follow scheduled maintenance may not be covered by warranty. Scheduled maintenance includes such items as brake pads/linings, coolants, fluids and filters.
__________________
Ordered:3/13/09
1100: 3/13/09
3300: 5/12/09
Picked up and brought home 6/26/2009
2010 Black on Black SS/RS Camaro
Silver stripe package
Ground effects package
6 Speed Manual Transmission with Hurst short throw, Magnuson Supercharger, SLP loudmouth 1 kit.
Kwaz1335 is offline   Reply With Quote