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I'm glad to see that you've been invited to this sort of focus group. Any opportunity to have a role in improving a company's offerings is a sort of social democracy that we need. How often do we buy things that we wish were just a little better? Your input could be a big part of improving future products. If it is from Ford, then that's good on them for trying to find out why their chief competitor is beating them on this product. I wish more companies sought meaningful input—not email surveys that barely touch on the substance of the product—from their customers.
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